Privacy policy

Last updated: December 20, 2025

This Privacy Policy describes how Max Power Microgreens (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit maxpowermicrogreens.com, place an order, subscribe to our services, or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We collect personal information only as needed to operate our business and provide our services.

Information You Provide to Us

This may include:

  • Name, email address, phone number, and delivery address

  • Order and subscription details

  • Payment confirmation (payments are processed securely by third-party providers)

  • Communications you send us (emails, messages, customer support inquiries)

You may choose not to provide certain information, but this may limit your ability to place orders or receive deliveries.

Information Collected Automatically

When you visit our website, we may automatically collect limited usage information such as:

  • IP address and browser type

  • Pages viewed and interactions with the site

This information helps us improve site performance and user experience.

Information from Third Parties

We use trusted service providers (such as Shopify, payment processors, email/SMS platforms, and delivery tools) to operate our business. These providers may process information on our behalf in accordance with their own privacy policies.

How We Use Your Information

We use personal information to:

  • Process orders, subscriptions, and deliveries

  • Communicate with you about your orders, deliveries, or account

  • Provide customer support

  • Send optional marketing emails or messages (you may opt out at any time)

  • Maintain security and prevent fraud

  • Comply with legal and regulatory requirements

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies to function properly and to understand how visitors use the site. You can control cookies through your browser settings, though disabling cookies may affect site functionality.

For more information on Shopify cookies, visit:
https://www.shopify.com/legal/cookies

How We Share Information

We may share personal information only when necessary:

  • With service providers who help us operate our business (payment processing, website hosting, analytics, delivery coordination)

  • To comply with legal obligations or protect our rights

  • With your consent (for example, to complete a delivery or subscription)

Data Security & Retention

We take reasonable measures to protect your information, but no system is 100% secure. We retain personal information only as long as necessary to fulfill orders, manage subscriptions, comply with legal requirements, or resolve disputes.

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Request corrections or deletion of your information

  • Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children.

SMS Communications

By texting the keyword HELLO or HELO to Max Power Microgreens, you consent to receive SMS text messages related to your interactions with Max Power Microgreens, such as appointment reminders, service updates, or other information you request.

We do not sell or share your mobile phone number with third parties for their independent marketing purposes. We may share your information with trusted service providers who help us deliver our services (for example, messaging providers or technical support), but these providers are bound by confidentiality obligations and may not use your information for their own marketing.

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP, or request more information by replying HELP.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: sergey@eastsidemicrofarms.com
Address: 829 Index Ct NE, Renton, WA 98056, United States